Article 1 : Personal data
Personal data protection policy When you visit our website, you may be asked to provide personal data. We thank you for your trust and would like to inform you here about the use of your data and your rights. The data controller The person in charge of processing personal data is Eric Delloye, whose contact details can be found in the legal notice. Our data protection officer is Justine Wasterlain. Purposes of data collection and processing We collect the data you provide when you place an order or when you contact us. Required fields are indicated as such. The personal data collected on our site is used to process orders and manage the commercial relationship (deliveries, invoices, after-sales service). Recipients of personal data and data transfer The recipients of your personal data collected on our site are primarily ourselves for the processing of your orders and the management of customer relations. To enable the execution of the contract between us, we transmit the data to our providers of means of payment or security of payments, our delivery providers, our business partners. The transmission of personal data to these service providers only takes place within the framework of the necessary execution of the contract. - Bpost: carrier with its head office in Brussels (Belgium) - GLS: carrier based in Amsterdam (Netherlands). - Fedex: carrier for orders outside the EU, with headquarters in Memphis (USA). - Brain-e-Log: logistics company with headquarters in Braine-le-Chateau (Belgium). Integration of the Trusted Shops Trustbadge The Trusted Shops Trustbadge is inserted on this page to display our Trusted Shops brand and all the reviews collected or to offer buyers Trusted Shops products after an order. These operations serve to protect our overriding legitimate interests in the optimal marketing of our products within the framework of a balancing of different interests. The Trustbadge and the associated services are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. When you visit the Trustbadge, the web server automatically saves a log file that shows, for example, the name of the requested file, your IP address, the date and time of the visit, the amount of data transferred and the Internet service provider that made the request (access data). This access data is not evaluated and is automatically deleted at the latest eight days after the end of your visit. Other personal data is only passed on to Trusted Shops if you have opted to use Trusted Shops products after placing an order or if you have already registered for such use. In this case, the contractual agreement between you and Trusted Shops applies. Integration of the Trusted Shops Trustbadge The Trusted Shops Trustbadge is inserted on this page to display our Trusted Shops trustmark and again to offer buyers Trusted Shops products after an order. These operations serve to protect our overriding legitimate interests in the optimal marketing of our products in the context of balancing different interests. The Trustbadge and the associated services are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. When you visit the Trustbadge, the web server automatically saves a log file that shows, for example, the name of the requested file, your IP address, the date and time of the visit, the amount of data transferred and the Internet service provider that made the request (access data). This access data is not evaluated and is automatically deleted at the latest eight days after the end of your visit. Other personal data is only passed on to Trusted Shops if you have opted to use Trusted Shops products after placing an order or if you have already registered for such use. In this case, the contractual agreement between you and Trusted Shops applies.Integration of the Trusted Shops TrustbadgeThe Trusted Shops Trustbadge is inserted on this page to display all collected reviews. These operations serve to protect our overriding legitimate interests in the optimal marketing of our products in the context of a balancing of different interests. The Trustbadge and the associated services are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. When you visit the Trustbadge, the web server automatically saves a log file that shows, for example, the name of the requested file, your IP address, the date and time of the visit, the amount of data transferred and the Internet service provider that made the request (access data). This access data is not evaluated and is automatically deleted at the latest eight days after the end of your visit. Other personal data is only passed on to Trusted Shops if you have opted to use Trusted Shops products after placing an order or if you have already registered for such use. In this case, the contractual agreement between you and Trusted Shops applies. Trusted Shops Buyer Protection: If you choose to subscribe to the buyer protection, your personal data will be passed on to Trusted Shops. You can find more details in the Trusted Shops data protection policy. Your rights You have the right to obtain information about your personal data stored with us free of charge and to request correction, restriction of processing, data portability or deletion if necessary. As a data subject of personal data processing you have the following rights: Under Article 15 of the GDPR, you have a right of access to your personal data. Under Article 16 of the GDPR, you have a right to rectify, as soon as possible, personal data that are inaccurate. You have the right to request that such data be completed. Under Article 17 of the GDPR, you have a right to erasure of personal data insofar as the processing is not necessary for - the exercise of the right to freedom of expression and information - compliance with a legal obligation - a reason of public interest - the establishment, exercise or defense of legal claims. Under Article 18 of the GDPR, you have a right to the limitation of processing in cases where: - you dispute the accuracy of the data - the processing of the data is unlawful but you object to its deletion - we no longer need your data but it is still necessary for the establishment, exercise or defense of your legal rights. Under Article 21 of the GDPR, you have the right to object to the processing of data. Under Article 20 of the GDPR you have a right to receive your data in a structured, commonly used and machine-readable format (right to data portability), Under Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority. If you have any questions regarding the collection, processing or use of your personal data, if you have any queries, requests for correction, blocking or deletion of data, as well as any withdrawal of agreements given or objections to a particular use of the data, please contact the following person (please provide name and contact details). Cookies Our website uses cookies. These are small text files stored on your hard drive. This serves to safeguard our legitimate interests in an optimized presentation of our offer, which prevail when balancing the respective interests of the parties. The cookies used on our website allow us to offer you the following services: personalization of the commercial offers we will propose to you according to your navigation history. Most of the cookies are intended to allow or facilitate your navigation and are necessary for the functioning of our online store. The use of cookies, own or third parties, not being necessarily necessary for the operation of the site requires your express consent. When you arrive on our site, we collect your express consent to the deposit of certain cookies on your terminal (e.g., advertising cookies, audience measurement cookies, social network cookies), by means of a banner on our home page. You can express your consent or object to the use of cookies by setting your connection device appropriately. Each browser differs in the way it handles cookie settings. Please refer to your browser's user guide. Refusing to accept cookies may limit the functionality of our website. Storage of Banking Data In order to improve your shopping experience, we offer you the possibility to save your credit card details so that you do not have to enter them with every new order. The legal basis for storing your bank details is your consent. Therefore, your credit card data (card number, expiration date, name of the cardholder) will only be stored if you have given your prior consent. We will never store the visual cryptogram on the back of your credit card. In any case, you can, at any time, let us know that you do not want your banking data to be stored by sending a message through the contact form. Your banking data will then be deleted from our databases. Right of objection Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which prevail when balancing the respective interests of the parties, you may object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you may exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object on grounds that arise from your particular situation. After exercising your right to object, we will no longer process your personal data for these purposes, unless we can justify compelling legitimate grounds for such processing that outweigh your interests, rights and freedoms, or if the processing is involved in asserting, exercising or defending legal rights. This does not apply if the processing is carried out for direct marketing purposes. We will then no longer process your personal data for this purpose.